In short
Your contractor has sent you a link to their quote. Review it, download the PDF, then sign to accept or decline it, without creating an account.
In brief
Open the link sent by the company: the quote is displayed in a secure customer portal, with no account to create. Read the lines and totals, download the PDF if needed, then draw your signature in "Your signature". Click "Approve" to accept or "Decline". Your signature is legally binding.
Reviewing the quote
- Each line shows the description, the unit price excl. VAT ("Unit price excl. VAT") and the total. The "Total excl. VAT" and "Total incl. VAT" figures are at the bottom of the quote.
- A line marked "Not included in the total: optional" is an option: it is not counted in the total. Talk to the company if you wish to include it.
- The "Download PDF" button saves the quote to your device.

Accepting or declining the quote
- In "Your signature", draw your signature with your mouse or finger. "Clear" lets you start over.
- To accept, click "Approve". The message "Quote accepted!" confirms it has been recorded, and the company is notified.
- To decline, click "Decline", then "Confirm decline". Declining is final.
If the quote applies a reduced VAT rate, tick "I certify that the conditions for the reduced VAT rate are met" before approving. Read the displayed conditions carefully: in case of a false declaration, you are liable for paying the VAT difference.

Asking a question before signing
The customer portal has a "Messages" tab for writing to the company. You can also contact them directly before committing.
Going further
- The link no longer opens: see "Your customer portal link has expired".
- Paying an invoice: see "Pay an invoice online".
Frequently asked questions
Do I need to create an account to sign?
No. The link sent by the company is enough to view and sign the quote.
Can I change my mind after signing?
No, not online: once your response is recorded, the page displays "This quote has already received a response." Contact the company directly.
How long does the link remain valid?
30 days from its creation. After that, ask the company for a new link.
Constrigo Team
Construction software & management experts. We break down regulations and best practices.
