Changing Your Constrigo Subscription Plan

The company owner changes plans from "My subscription" on the web. An upgrade takes effect immediately and the difference is billed pro rata. A downgrade applies at the end of the current period. A subscription purchased on iPhone or Android is managed in the App Store or Google Play.

1. Click your profile at the top right, then "My subscription".
2. In the plan comparison, find your current plan ("Your plan" badge).
3. To upgrade, click "Upgrade to" followed by the plan name, for example "Upgrade to Enterprise".
4. To downgrade, click "Downgrade to" followed by the plan name.
5. To go back to the free plan, click "Return to free" under Discovery.

• Upgrade: effective immediately. The difference is billed pro rata right away.
• Downgrade: effective at the end of the current period. You keep your current plan until the renewal date, without being charged twice.

When you move to a lower plan, you lose access to the modules it does not include, and the number of included users may decrease.

1. Tap the "More" tab, then "Settings".
2. Tap "Subscription & billing", then "Change plan".
3. Choose your plan. Payment goes through the App Store on iPhone and iPad, or through Google Play on Android, at the store prices for your country, taxes included.

A subscription purchased in the app is changed or canceled in your store settings: tap "Manage App Store subscription" or "Manage Google Play subscription". Constrigo cannot change it or refund it on your behalf.

Only the company owner. An employee sees the message: "The company subscription is managed by the owner. Contact them to change plans."

• Compare plans and their limits.
• Add user seats.
• Understand the 14-day trial period.